It happens. Chemistry? Condescension? Conflicting astrological signs? No respect? Someone getting on your case? Any one of these could lead to a situation where you just do not like a key person in your life. There are teachers you love, teachers you hate, and teachers you love to hate. Patients are the same way—some are respectful and some treat you like a personal servant.
It’s obvious the latter don’t know that the reason medical professionals wear the types of uniforms they wear is to separate the pros from the servants. That’s a topic we’ve discussed in an earlier blog topic; the history of scrubs and uniforms as a way to distinguish the work service that we perform.” Dealing with the disliked is smoother when you know you’re looking like a pro in your AllHeart stylish and well-fitting uniforms and scrubs. Maintaining a degree of separation is the beginning of a separation between those you dislike- and you.
Experts offer a number of different tips and methods for dealing with people you don’t like. A common thread runs through all the advice: Practice your CRAFT (Confidence, Respect, Assessment, Focus, and Task).
Confidence: Avoid becoming defensive
Always remember that wearing your uniform or scrubs is a badge of professionalism. When dealing with teacher or patient, maintaining a neutral posture is important while believing in your actions. You can maintain confidence, when you’re right and even when you’re wrong. Combine your confidence with a smile and avoid being defensive. Asking, “how can I do this to your satisfaction?” puts the person with whom you’re dealing in a position of defining expectations. Your professional persona assists in neutrally crafting expectations that allow you to perform without consideration of the person.
Respect: You catch more bees with honey than you do with vinegar
Being polite helps lessen the aggravation of interaction. If you maintain polite standards of communications centered on the task or results rather than the person, the interaction is on a higher. Being respectful and polite about the end result helps avoid patronizing or condescending tones, both of which antagonize people. Diluting the conversation with additional people involved also lessens the interaction impact. Looking and feeling confident in the interaction keeps you as the leader in the interaction.
Assessment: The cause of the dislike
There is always the old adage, “walk a mile in her shoes.” Putting yourself in the other person’s place is to understand why you don’t like them. What is the person doing that rubs you wrong? Of course, you won’t like everyone who teaches your classes or is under your care, but empathy can ensure better interaction throughout your education and career.
Focus: The results
Your interaction with someone whom you dislike has an end purpose. Know your objective, and strive to accomplish the result to reduce personal interaction. Remaining focused helps offset the underlying personalities. With an eye on what you want to accomplish makes the people in the process more amorphous.
Task: The objective on hand
Concentrate on your tasks at hand. Keeping your attention on what has to be accomplished rather than who is involved in the process keeps your feelings under the surface. The task is less threatening and channeled to deliver or receive the information you need, again reducing the interaction. Asking questions or interacting pertinent to the task needing to be accomplished, unless you can just as easily get the necessary information some other way. Knowing the balance between seeing information to complete the task properly is important when weighed against avoiding contact.
In conclusion, we recognize that many of your days are stress-filled working with patients, colleagues, and even teachers that might be difficult. We hope as you practice these coping mechanisms, you will think of allheart.com as your online resource for the uniform of duty, protection, and at times, separation.