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How to deal with teachers and patients you don’t like

21 Aug

It happens. Chemistry? Condescension? Conflicting astrological signs? No respect? Someone getting on your case? Any one of these could lead to a situation where you just do not like a key person in your life. There are teachers you love, teachers you hate, and teachers you love to hate. Patients are the same way—some are respectful and some treat you like a personal servant.

It’s obvious the latter don’t know that the reason medical professionals wear the types of uniforms they wear is to separate the pros from the servants. That’s a topic we’ve discussed in an earlier blog topic; the history of scrubs and uniforms as a way to distinguish the work service that we perform.” Dealing with the disliked is smoother when you know you’re looking like a pro in your AllHeart stylish and well-fitting uniforms and scrubs. Maintaining a degree of separation is the beginning of a separation between those you dislike- and you.

Experts offer a number of different tips and methods for dealing with people you don’t like. A common thread runs through all the advice: Practice your CRAFT (Confidence, Respect, Assessment, Focus, and Task).

Confidence: Avoid becoming defensive

Always remember that wearing your uniform or scrubs is a badge of professionalism. When dealing with teacher or patient, maintaining a neutral posture is important while believing in your actions. You can maintain confidence, when you’re right and even when you’re wrong. Combine your confidence with a smile and avoid being defensive. Asking, “how can I do this to your satisfaction?” puts the person with whom you’re dealing in a position of defining expectations. Your professional persona assists in neutrally crafting expectations that allow you to perform without consideration of the person.

Respect: You catch more bees with honey than you do with vinegar

Being polite helps lessen the aggravation of interaction. If you maintain polite standards of communications centered on the task or results rather than the person, the interaction is on a higher. Being respectful and polite about the end result helps avoid patronizing or condescending tones, both of which antagonize people. Diluting the conversation with additional people involved also lessens the interaction impact. Looking and feeling confident in the interaction keeps you as the leader in the interaction.

Assessment: The cause of the dislike

There is always the old adage, “walk a mile in her shoes.” Putting yourself in the other person’s place is to understand why you don’t like them. What is the person doing that rubs you wrong? Of course, you won’t like everyone who teaches your classes or is under your care, but empathy can ensure better interaction throughout your education and career.

Focus: The results

Your interaction with someone whom you dislike has an end purpose. Know your objective, and strive to accomplish the result to reduce personal interaction. Remaining focused helps offset the underlying personalities. With an eye on what you want to accomplish makes the people in the process more amorphous.

Task: The objective on hand

Concentrate on your tasks at hand. Keeping your attention on what has to be accomplished rather than who is involved in the process keeps your feelings under the surface. The task is less threatening and channeled to deliver or receive the information you need, again reducing the interaction. Asking questions or interacting pertinent to the task needing to be accomplished, unless you can just as easily get the necessary information some other way. Knowing the balance between seeing information to complete the task properly is important when weighed against avoiding contact.
In conclusion, we recognize that many of your days are stress-filled working with patients, colleagues, and even teachers that might be difficult. We hope as you practice these coping mechanisms, you will think of allheart.com as your online resource for the uniform of duty, protection, and at times, separation.

Resources:

Dealing With People You Dislike
20 Tips for Dealing with Difficult People
How To Become Adept at Dealing with Difficult People and Avoiding Conflict

The History of the Stethoscope

2 Jul

The first stethoscope was invented in France in 1846 and looked nothing like the stethoscope of today – far from being soft and flexible, it was made from wood and resembled a bathroom plunger.

stethoskop

That’s because it was based on the ear trumpet – a cone-like device used as a primitive hearing aid.

The modern stereo stethoscope was developed by Rappaport and Sprague in the 1940s. This model was acoustic, short, heavy and expensive. It came in a fancy walnut box and retailed for $300. Some were even gold-plated.

Great strides were made during the 1960s and 1970s in improving the materials used in acoustic stethoscopes, leading to more precise diagnoses, lower prices and better comfort.

Some doctors developed a “perfect pitch” through their stethoscopes – a talented professor named Dr. W. Proctor Harvey became a “virtuoso” who could diagnose complex heart conditions just by listening to a patient’s heartbeat!

Keeping up with the Internet age, stethoscopes went electronic in the early 2000s. This great leap in technology provided precision volume control, ambient noise reduction, and wireless capabilities to record heartbeats into computers for analysis by software.

While electronic models are superior for certain functions (such as listening to fetal heartbeats), acoustic stethoscopes still remain the more widely popular choice.

At allheart.com, we carry all types of “modern” stethoscope, from the very basic single head model to the most sophisticated electronic models, which we recognize are a crucial component to your every-day work life. With options ranging from custom engraving to fashion right colors- it’s hard to imagine that this piece of equipment was once little more than a bathroom plunger.

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